FAQs

Q1. How long does it take for me to recieve my order?

Orders are normally delivered within 3-4 business days.

Q2. How do I change my shipping address?

Please call our hotline and our staff will help you in changing the shipping address.

Q3. How do i create an account

Please click my account in order to login or signup on our website.

Q4. will my item come in one package?

Sometimes orders are shipped in multiple packages. Don’t worry we will let you know if that’s the case.

Q5. What is your return policy?

We offer easy 7 days return & exchange in case if goods have problems.

Q6. I recieved the wrong item

We will replace the wrong item for you. Please contact our sales team at onlinedekhlo.pk@gmail.com

Q7. My order arrived damaged

We will replace the wrong item for you. Please contact our sales team at onlinedekhlo.pk@gmail.com

Q8. How do i receive customer support?

Our Customer Support Team is there to help you out via various social media channels. You can also directly reach us at onlinedekhlo.pk@gmail.com

Q9. Can I change or cancel an order after I’ve submitted it?

Please call our hotline if you wish to cancel any order.